We're seeing quite a few reports of people who have downloaded the new update and are then getting a "no Bluetooth hardware" error found. We've not seen this problem at Pi Towers, so we'd appreciate help in debugging this from people who have the problem. So, if your Pi 3 is running the latest image and you are having problems, we'd be grateful if you could answer the questions below...
1) Did you install a clean image, or did you update?
2) Had you ever used the Bluetooth hardware on the image before you did the update?
3) If you open a terminal and type "bluetoothctl", what messages come up?
4) If you updated, and you have a spare SD card, please try downloading the clean image and installing it to see if the behaviour is different - can that image find the Bluetooth controller?
5) On the image which doesn't work, try removing the Bluetooth plugin from the taskbar (right-click and choose "remove this plugin") and rebooting, and then try "bluetoothctl" in the terminal again - any difference?
Finally, just in case we struggle to reproduce this, if there is someone in the UK who could post us an SD card which shows the problem, that would be great - we'd send it back, promise!
Many thanks in advance for any help - we want to get this working asap, and the more assistance you can give, the sooner we'll be able to do so.