OttovanZanten wrote:Not for everything. But in my experience over the years technical support has always been well informed, helpful and polite.
And even if it weren't the best... It exists. That was the only point I was trying to make, but people keep trying to convince me I'm wrong about the fact that many companies have customer support. Which kinda baffles me.
Okay, if my Pi explodes I'm sure people will put me in contact with somebody who can help me, and you act as if information is easy to come by on this forum, but what does one do if the forum is unmotivated or unwilling to help? I still have a lot of unanswered questions to which I never got a reply and nobody's posting anymore. Am I screwed because I accidentally offended somebody? Should I seek help under a new forum account? Should I get an Odroid?
Out there there are something like 4 milion raspis.
There's a problem with tech support to just you.
For sure this is a foundation problem, lol.
Btw, the biggest problem in your flooding the forum is (apart flooding the forum..) that you WANT an answer. You want it right. You want in your times. If not, all the world has to stop for you.
Well, this is not how the world works and not how this forum works.
Level of microsoft tech support is "please turn it off and then on again"
In this forum there are guys like dougie that explain you how the raspi works, how circuits work, how to code something, how to check your system and how to spill a beer.
And, you know, this is FOR FREE, just because they are volunteers.
For free, my dear friend, does not mean that they are obliged to do something. Means that they help who deserves it.
You are right, not all the forum is made by dougies (and this, in the end, is a good thing), but all guys in there try to help each other.
I have not the answer to your problem (even because after the tenth post i got tired of your flooding), but you can be sure that even if i had it, i would have preferred to spend my spare time with some newbies asking with the willing of learn something.
But, as you say, this is a bad place not helping you and there's a better place out there to get TECH SUPPORT.