Fri Oct 19, 2018 8:52 am
Yes, it doesn't work correctly in some circumstance. Finding those exact circumstances (we could not replicate the issue in house!) took a while with some great help from community members. Just as an anecdote, some community members sent guaranteed non-working devices, including the Pi3 they were attached too, to us for testing. We could not make them go wrong. Any of them, from multiple sources. That how odd this error is. Let me repeat that, kit that showed the error every single time they were turned on in the users home, when we tried them in the office, did NOT show the error. Exactly the same Pi3+ and PoE HAT, same SD card etc. Weird.
We do though, have a fix, which has been tested by the same community people with problems, and shown to work, and until that fix is applied, sales are suspended. It does take time to make the modification and refill the channels, hopefully just a few weeks. Sorry about the time it takes, but we need to get things right, and the process takes time.
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
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