I agree, and I'm closing this thread; it's not informative or helpful any more. Guys: please read the forum rules. They're right there at the top of this forum for you all to see, and many of the troll-ier posts in this thread have contravened them.
I emailed RS today to say that we at the Foundation and you readers would all appreciate it if they spent some time communicating what their difficulties have been, and where they are with your orders. I don't think it should be our moderators' job to make RS's case for them if you guys are having trouble getting a reply from them. With that in mind, though, it's imperative that you are polite when RS do post here; if you are not, they're discouraged from responding here any further, you guys get agitated, and a vicious circle ensues.
Please play nice - all of you.