Matt T
Posts: 4
Joined: Sat Mar 03, 2012 3:53 pm

Re: The code entered is invalid, please correct

Fri May 04, 2012 1:16 pm

I got my "time to order" email from RS this morning.

Half way through trying to check out I clicked the back button on my browser to double check my order.

It kicked me out and now I get

"The code entered is invalid, please correct"

Called the helpdesk who advised that I clear my cookies which didn't help!
Now I'm awaiting a call from their marketing department

User avatar
nick.mccloud
Posts: 804
Joined: Sat Feb 04, 2012 4:18 pm

Re: The code entered is invalid, please correct

Fri May 04, 2012 2:05 pm

Let this be a lesson to us all - a one time code on the internet needs to be treated with mucho care.

But only RS can solve this for you!

Matt T
Posts: 4
Joined: Sat Mar 03, 2012 3:53 pm

Re: The code entered is invalid, please correct

Fri May 04, 2012 2:19 pm

I've just tried again (1 hour after my initial session was locked out) and was let back into the site. I've now placed my order.

I'm not sure if there is a timeout somewhere and my code was reset or someone at RS has resolved the issue.

If I find out, I'll post here to let everyone know.

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