werner
Posts: 14
Joined: Sat Mar 03, 2012 6:40 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:29 pm

Not sure if anybody else has got this email form RS< but the page they link to has an input form for "authorisation code"  (as supplied in the email) but I am unable to type/paste anything into this box...

Using Chrome and IE (spawn of satan)

Anybody else experiencing this?

mburns02
Posts: 5
Joined: Thu Apr 12, 2012 4:32 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:34 pm

I'm having exactly the same issue.

nimdy
Posts: 67
Joined: Sun Mar 04, 2012 2:54 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:34 pm

Yup I've just had this too. Not working in FF, IE or on two other machines

chickey
Posts: 63
Joined: Thu Jan 05, 2012 11:17 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:37 pm

Me too, think it must be an error on their website.

Interesting it's on a first come first served basis even with the reservation code, wonder if they've only sent out reservations which match the initial stock they are getting or have they sent this out to the first 5k or so say ?

louisb
Posts: 47
Joined: Wed Mar 07, 2012 7:08 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:41 pm

Wow things are really starting to happen now.

I _guess_ they have disabled it until they are ready to ship, as RS will only take your money when they have stock they can ship.

Just wondering when did you register with RS?

shirro
Posts: 248
Joined: Tue Jan 24, 2012 4:54 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:44 pm

The input is disabled and I don't see any javascript to enable but I couldn't be bothered looking too thoroughly. I expect my Element14 order will arrive before I get an email from RS.

northwarks
Posts: 5
Joined: Wed Jan 11, 2012 7:54 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:46 pm

Same here so close but yet so far ....

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liz
Raspberry Pi Foundation Employee & Forum Moderator
Raspberry Pi Foundation Employee & Forum Moderator
Posts: 5202
Joined: Thu Jul 28, 2011 7:22 pm
Contact: Website

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:53 pm

I've only just heard about this - I checked with RS, and they're aware there's a problem. They're trying to fix it as fast as they can.
Director of Communications, Raspberry Pi

northwarks
Posts: 5
Joined: Wed Jan 11, 2012 7:54 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:54 pm

I assume this is the offending code ...but I'm no expert:

<input name="ctl00$pageContentHolder$txtPromoCode" type="text" id="ctl00_pageContentHolder_txtPromoCode" disabled="disabled" class="txtPromoCode" />  

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Tass
Posts: 535
Joined: Sat Jan 21, 2012 11:15 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 5:54 pm

chickey said:


Me too, think it must be an error on their website.

Interesting it's on a first come first served basis even with the reservation code, wonder if they've only sent out reservations which match the initial stock they are getting or have they sent this out to the first 5k or so say ?



My guess is this is only for the initial stock - I was pretty early and haven't received an email...

northwarks
Posts: 5
Joined: Wed Jan 11, 2012 7:54 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:04 pm

I got in about 6.05am on launch day just before all the sites went down ....

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nick.mccloud
Posts: 804
Joined: Sat Feb 04, 2012 4:18 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:06 pm

northwarks said:


I assume this is the offending code ...but I'm no expert:

<input name="ctl00$pageContentHolder$txtPromoCode" type="text" id="ctl00_pageContentHolder_txtPromoCode" disabled="disabled" class="txtPromoCode" />  

ASP.NET - now that's the very definition of offensive code!

shirro
Posts: 248
Joined: Tue Jan 24, 2012 4:54 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:07 pm

northwarks said:


I assume this is the offending code …but I'm no expert:


There are several horrible Microsoft web form javascript files one of which has a function to enable form elements. Not having an email it is hard to know if you need some special url to trigger things. I am not really caring too much. Element14, you have had my card for six weeks - just take my money.

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liz
Raspberry Pi Foundation Employee & Forum Moderator
Raspberry Pi Foundation Employee & Forum Moderator
Posts: 5202
Joined: Thu Jul 28, 2011 7:22 pm
Contact: Website

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:08 pm

We're getting reports that it's working again now.
Director of Communications, Raspberry Pi

werner
Posts: 14
Joined: Sat Mar 03, 2012 6:40 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:09 pm

it says "enter store" but just loops and goes nowhere for me. code input box works though.

werner
Posts: 14
Joined: Sat Mar 03, 2012 6:40 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:09 pm

it says "enter store" but just loops and goes nowhere for me. code input box works though.

TheShack
Posts: 21
Joined: Fri Jul 29, 2011 8:17 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:12 pm

northwarks said:


I got in about 6.05am on launch day just before all the sites went down ....


So did I but haven't received my e-mail

northwarks
Posts: 5
Joined: Wed Jan 11, 2012 7:54 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:13 pm

Yes it does now .... looks like they have someone working on it  . . .

mburns02
Posts: 5
Joined: Thu Apr 12, 2012 4:32 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:15 pm

werner said:


it says "enter store" but just loops and goes nowhere for me. code input box works though.


Yup having the same issue

S0litaire
Posts: 216
Joined: Thu Dec 29, 2011 4:24 pm
Location: Ayrshire, Scotland
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Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:18 pm

not working for me either

which is lucky... ^_^ (no cash) Boo!!
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Bill "Solitaire" C

Anáil nathrach, ortha bhas betha, do cheol déanta

Wizzard
Posts: 4
Joined: Tue Jan 03, 2012 4:17 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:24 pm

Same here, code box works but I cant enter store.

shirro
Posts: 248
Joined: Tue Jan 24, 2012 4:54 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:24 pm

Hah. Click on Cancel order (bottom) then on the shopping cart (top right) and you get an error page with links to the people responsible for building this trash. Must be a proud moment for them.

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Tass
Posts: 535
Joined: Sat Jan 21, 2012 11:15 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:34 pm

TheShack said:


northwarks said:


I got in about 6.05am on launch day just before all the sites went down ....


So did I but haven't received my e-mail



I was pretty sure I got my 'registration' in at 6:03, but I must've been wrong on the time.  Either that, or they are assigning stock by territory - i.e. 06:05 US would come before 06:03 UK.  Who know.  I'm sure I'll get an email sooner or later - a few days isn't the end of the world.

Karmeck
Posts: 25
Joined: Thu Feb 02, 2012 1:58 am

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:45 pm

Tass said:


TheShack said:


northwarks said:


I got in about 6.05am on launch day just before all the sites went down ....


So did I but haven't received my e-mail


I was pretty sure I got my 'registration' in at 6:03, but I must've been wrong on the time.  Either that, or they are assigning stock by territory - i.e. 06:05 US would come before 06:03 UK.  Who know.  I'm sure I'll get an email sooner or later - a few days isn't the end of the world.


I got a mail as well, Sweden. I to have the loop issu.

ianm1981
Posts: 15
Joined: Wed Nov 30, 2011 2:18 pm

Re: RS Order form authorisation code input

Thu Apr 12, 2012 6:58 pm

ok it just let me into the order page, added the pi and a couple of SD cards then went to checkout it threw an error now it says my codes invalid and wont let me back in. worried now!

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