Quote from liz on November 23, 2011, 14:30
Quote from Bacan on November 23, 2011, 14:11
Liz:: If they complain to much about having work to do at the agreed upon schedule, I know of some businesses here in the USofA that will gladly take on the task.
Customer service culture in the UK is *very* different from customer service culture in the US. These guys are actually great - very dry and funny on the phone, very sweet about pulling all the stops out to get stuff done for us (stickers this tiny are very far from being standard), and they're making us a really good product at a really good price. And they complain, but that's just Britain. I'm very happy with them, and it's nice to support British business, especially in the north of England (and to provide employment for the poor sods with the scissors).
Ah, from up t'North. That'll be why they are too tight to buy a paper guillotine then.
I'll get my coat.
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