jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 23399
Joined: Sat Jul 30, 2011 7:41 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Thu Jul 25, 2019 12:36 pm

jamesh wrote:
Thu Jul 25, 2019 8:50 am
Is it just the name bootcode.bin in that docs page that is wrong, and needs to be changed for the Pi4? Or are there other issues?
Actually, have done some updates on this area.

https://www.raspberrypi.org/documentati ... teeprom.md

Redirected from here

https://www.raspberrypi.org/documentati ... /README.md
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed. Here's an example...
"My grief counseller just died, luckily, he was so good, I didn't care."

heatweb
Posts: 3
Joined: Tue Jan 02, 2018 5:37 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Thu Aug 29, 2019 11:30 pm

Im getting a similar issue using the PoE hat on RPi 3B+

Using Node-RED to run the command 'sudo reboot' but it locks up without restarting.

Doesn't happen every time it seems.

The updated eeprom provided as a fix is only for the RPi4 however - so how to fix on the 3B+.

This is terribly annoying. Trying to deploy some 50 off Pis using PoE. First the issue with the hat (v1) not working with USBs connected, now this.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 23399
Joined: Sat Jul 30, 2011 7:41 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Fri Aug 30, 2019 8:56 am

heatweb wrote:
Thu Aug 29, 2019 11:30 pm
Im getting a similar issue using the PoE hat on RPi 3B+

Using Node-RED to run the command 'sudo reboot' but it locks up without restarting.

Doesn't happen every time it seems.

The updated eeprom provided as a fix is only for the RPi4 however - so how to fix on the 3B+.

This is terribly annoying. Trying to deploy some 50 off Pis using PoE. First the issue with the hat (v1) not working with USBs connected, now this.
Why do you think the reboot problem is caused by the PoE HAT?
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed. Here's an example...
"My grief counseller just died, luckily, he was so good, I didn't care."

heatweb
Posts: 3
Joined: Tue Jan 02, 2018 5:37 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Fri Aug 30, 2019 1:37 pm

Because we have hundreds in the field and no problems on any.
Only the ones with latest PoE hats are having this issue.
History is we got 50 of the version 1 hats - they had a design flay regarding USB which meant we had to source PoE injectors.
These then turned out to be rubbish, but just in time the v2 PoE hat came out.
So now have some 50 odd of these been installed this week, but when commissioning first ones this new flaw has appeared.
Did a google search - found this thread - describes the problem exactly - but solution is only for Pi4 nor 3B which we are using.

To be sure sure Ive just removed PoE hat and powered over USB. It reboots perfectly.

heatweb
Posts: 3
Joined: Tue Jan 02, 2018 5:37 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Fri Aug 30, 2019 1:39 pm

How do I talk to you not in public?

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 23399
Joined: Sat Jul 30, 2011 7:41 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Fri Aug 30, 2019 2:56 pm

OK, can you email info@raspberrypi.org, FAO James Hughes and I can get a HW guy to have a chat with you about this.
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed. Here's an example...
"My grief counseller just died, luckily, he was so good, I didn't care."

feh123
Posts: 2
Joined: Mon Feb 20, 2017 8:15 am

Re: PoE hat, Raspberry Pi 4, not able to power off

Sun Sep 01, 2019 5:51 pm

Any updates? I have my second RPI 4 with POE HAT and it too will not shutdown via sudo shutdown now as after a few seconds it reboots. I tried downloading the bootloader and running it as described above without success. I bought my POE from the Cambridge Store a few weeks ago. I am using Buster lite.

jamesh
Raspberry Pi Engineer & Forum Moderator
Raspberry Pi Engineer & Forum Moderator
Posts: 23399
Joined: Sat Jul 30, 2011 7:41 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Sun Sep 01, 2019 6:33 pm

I've not received anything via info@ so no progress.
Principal Software Engineer at Raspberry Pi (Trading) Ltd.
Contrary to popular belief, humorous signatures are allowed. Here's an example...
"My grief counseller just died, luckily, he was so good, I didn't care."

fed67
Posts: 1
Joined: Sun Sep 08, 2019 4:28 pm

Re: PoE hat, Raspberry Pi 4, not able to power off

Sun Sep 08, 2019 4:36 pm

Same happens to me: 3 x Pi 4 with HAT, latest bootloader, variable set, poweroff ends up in a reboot.

pi@node1:~ $ sudo rpi-eeprom-update
Bootloader EEPROM is up to date
CURRENT: Mon Jul 15 12:59:55 UTC 2019 (1563195595)
LATEST: Mon Jul 15 12:59:55 UTC 2019 (1563195595)

pi@node1:~ $ vcgencmd bootloader_config
BOOT_UART=0
WAKE_ON_GPIO=0
POWER_OFF_ON_HALT=1

At poweroff I see red led turning off but after less than a second it turns on and boot starts.
Any suggestion?

Return to “HATs and other add-ons”