dastasha
Posts: 12
Joined: Tue Nov 06, 2012 6:53 am

Re: Raspberry Pi doesn't stay powered up for long.

Wed Nov 21, 2012 10:01 pm

I have a Pi that works now. Have contacted RS enquiring as to their exchange policy.
Just waiting for reply.
Have also linked to this thread. Hopefully someone at the company will be alerted to the potential issue with this batch.

godish
Posts: 1
Joined: Wed Nov 21, 2012 10:04 pm

Re: Raspberry Pi doesn't stay powered up for long.

Wed Nov 21, 2012 10:08 pm

I have the same issue going on. Received the pi a couple weeks ago, E3912RS2V13B1.0 Made in the UK. It will stay up for maybe 5~15 minutes before "turning off". The screen goes blank, the NIC leds go off and it's good night till i unplug and plug it back in.

--Joe

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nathanpc
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Re: Raspberry Pi doesn't stay powered up for long.

Wed Nov 21, 2012 10:10 pm

Today I've contacted RS via email talking about the current situation. Waiting for a reply.

sim_tcr
Posts: 326
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Re: Raspberry Pi doesn't stay powered up for long.

Thu Nov 22, 2012 10:29 am

Just an observation.

I was going through http://elinux.org/RaspberryPi_Boards and against most of the board versions its posted a picture and maker. And all RS made pi's have sticker starting E and all Farnell/Element14 made pis are having sticker starting FN.

Btw, I have received my second pi from Element14 today. Its written made in China on the board. My first pi is also from Element14 and its Made in UK (no issues on that). I will run it and report here today.
http://raspisimon.no-ip.org
Raspberry Pi Model B x 2, Raspberry Pi 2 x 2, Transcend 32GB Class 10, Transcend 16GB Class 10, Transcend 8GB Class 4, Custom 12V 1.5A (stepped down to 5.5V)

koma
Posts: 7
Joined: Thu Nov 22, 2012 10:14 am

Re: Raspberry Pi doesn't stay powered up for long.

Thu Nov 22, 2012 11:23 am

same problem
Sticker says E4512RS2V13B1.0

Whatch out on the sticker it's E45 no E46 it's a 5 bad printed not a 6 ;)

sending back to RS
There is the form to send it back:
http://authenticate.rsdelivers.com/stat ... nsform.pdf

sim_tcr
Posts: 326
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Location: Bangalore
Contact: Website

Re: Raspberry Pi doesn't stay powered up for long.

Thu Nov 22, 2012 2:41 pm

sim_tcr wrote:Just an observation.

I was going through http://elinux.org/RaspberryPi_Boards and against most of the board versions its posted a picture and maker. And all RS made pi's have sticker starting E and all Farnell/Element14 made pis are having sticker starting FN.

Btw, I have received my second pi from Element14 today. Its written made in China on the board. My first pi is also from Element14 and its Made in UK (no issues on that). I will run it and report here today.
My made in china pi from Farnell/Element14 works well. I am posting this from that board. Uptime is now 24 minutes.
http://raspisimon.no-ip.org
Raspberry Pi Model B x 2, Raspberry Pi 2 x 2, Transcend 32GB Class 10, Transcend 16GB Class 10, Transcend 8GB Class 4, Custom 12V 1.5A (stepped down to 5.5V)

polomint
Posts: 4
Joined: Fri Oct 21, 2011 7:59 am

Re: Raspberry Pi doesn't stay powered up for long.

Fri Nov 23, 2012 10:54 am

Hmm, looks like I have the same problem. I'm going to do a few more tests once I get time and then maybe email RS to see what they intend to do about it.

The datecode on my R-Pi is the 38th week of 2012, as far as I can see there is no F1/F2 on this but there is an F3 (I'm new to this electronics lark) :)

EDIT: The sticker number is E4612RS2V13B1.0

koma
Posts: 7
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Re: Raspberry Pi doesn't stay powered up for long.

Fri Nov 23, 2012 11:00 am

Another E4612RS2V13B1.0 i guess we have a batch with a problem here :)

polomint
Posts: 4
Joined: Fri Oct 21, 2011 7:59 am

Re: Raspberry Pi doesn't stay powered up for long.

Fri Nov 23, 2012 11:11 am

It's looking that way, :(

Suppose I should get started RMA'ing this board, :(

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mahjongg
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Re: Raspberry Pi doesn't stay powered up for long.

Fri Nov 23, 2012 6:18 pm

koma wrote:Another E4612RS2V13B1.0 i guess we have a batch with a problem here :)
Err, the "bad batch" was supposed to be the one with the label E3912RS2V13B1.0, of which the 3912 probably means week 39, 2012 (no official conformation, but its the only part of the label that resembles a manufacturing date) and this one (E4612) is made 7 weeks later!

I asked around, and found at least one PI owner with an RS PI with the "E3912RS2V13B1.0" sticker that has no problem whatsoever, which isn't strange considering many tens of thousands are made every week, and the batch (if it exists at all) will be much smaller, or we would be flooded by posts in this topic.

Its far more likely that every now and then something happens with a panel of six PI's, and (some) PI's from that panel are still sent off. What happens one could only speculate, it could be that the soldering oven wasn't heated up enough (the "monday morning syndrome"), or a panel fell from the assembly line on the ground while still hot. In any case the number of PI's affected in that incident would be very small.
In any normal production system the failure rate would be about 1% anyway, but post production testing should bring that number down to almost zero.

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rew
Posts: 423
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Re: Raspberry Pi doesn't stay powered up for long.

Fri Nov 23, 2012 8:14 pm

my E4512... RPI is going strong.... 5 minutes and counting....
Check out our raspberry pi addons: https://www.bitwizard.nl/shop/

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rew
Posts: 423
Joined: Fri Aug 26, 2011 3:25 pm

Re: Raspberry Pi doesn't stay powered up for long.

Fri Nov 23, 2012 9:17 pm

update: Now more than an hour. Slideshow is working for an hour now.
Check out our raspberry pi addons: https://www.bitwizard.nl/shop/

alanherd
Posts: 1
Joined: Sat Nov 24, 2012 12:18 am

Re: Raspberry Pi doesn't stay powered up for long.

Sat Nov 24, 2012 12:21 am

Just got my Pi a few days ago and it is also turning off after a few minutes.

Sticker: E4612RS2V13B1.0

Al.

TeunVR
Posts: 2
Joined: Fri Sep 14, 2012 6:21 pm

Re: Raspberry Pi doesn't stay powered up for long.

Sat Nov 24, 2012 10:24 pm

Just received E4612RS2V13B1.0 from RS, not stable at all.
USB/Network shutting down randomly when using USB.
CPU seems to continue running sometimes.
Same usb-device / powersupply are working perfectly with my old 256MB Farnell Pi.

Took months to receive it from RS and now it's not working :cry:

keeztb
Posts: 1
Joined: Sat Nov 24, 2012 11:09 pm

Re: Raspberry Pi doesn't stay powered up for long.

Sat Nov 24, 2012 11:13 pm

I received my RPi today aswell. E4612RS2V13B1.0 .....

Not stable. Same issues as described in this thread. Will be contacting RS tomorrow.

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wallarug
Posts: 460
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Location: Sydney, Australia

Re: Raspberry Pi doesn't stay powered up for long.

Sat Nov 24, 2012 11:51 pm

TeunVR wrote:Just received E4612RS2V13B1.0 from RS, not stable at all.
USB/Network shutting down randomly when using USB.
CPU seems to continue running sometimes.
Same usb-device / powersupply are working perfectly with my old 256MB Farnell Pi.

Took months to receive it from RS and now it's not working :cry:
:(

seiichiro0185
Posts: 4
Joined: Tue Jul 31, 2012 7:36 pm
Location: Aachen/Germany
Contact: Website

Re: Raspberry Pi doesn't stay powered up for long.

Sun Nov 25, 2012 11:10 am

Same here, recived mine last week from RS after waiting since they first could be ordered. Number on the back says E4612RS2V13B1.0 as well, and same issue, after at the most 5 minutes it turns itself off...

Same Power supplys etc.. work fine with my Farnell/Element14 Rev1 256MB one, which I have since the end of July (both where ordered around the same time..)

Disconnect
Posts: 12
Joined: Fri Nov 16, 2012 7:37 pm

Re: Raspberry Pi doesn't stay powered up for long.

Mon Nov 26, 2012 1:09 pm

"Me too". I got 2 from MCM a couple of weeks ago. One works fine still, but the other fails after a minute or so. I'll get the numbers off it this evening when I get home and update this post.

chrislg
Posts: 1
Joined: Mon Nov 26, 2012 9:05 pm

Re: Raspberry Pi doesn't stay powered up for long.

Mon Nov 26, 2012 9:47 pm

I have the same problem, i.e. the RPI does not stay powered on for long. I am getting this on two different units with two different 4GB SD cards and at least two different OS's and all kinds of combinations of these.

Getting quite frustrated at the moment. Any comments?
:!:
Perhaps you manage to blow out the PI's polyfuses by using a PSU that has an output voltage that is too high.

Disconnect
Posts: 12
Joined: Fri Nov 16, 2012 7:37 pm

Re: Raspberry Pi doesn't stay powered up for long.

Tue Nov 27, 2012 3:18 am

Disconnect wrote:"Me too". I got 2 from MCM a couple of weeks ago. One works fine still, but the other fails after a minute or so. I'll get the numbers off it this evening when I get home and update this post.
Can't find a way to edit but I have the numbers. (And F3 is reading 0.4ohms, both seconds after the pi shuts down and a day later, so I doubt that is it.)

Front is "2011.12" copyright, no other dates/etc. Back sticker is "FNXM121111620" (serial number?) and board label is "E234156 SL-M RU94V-0 1238".

Had a brief heart attack when the pic made it look like the solder on the sd card mount (bottom side from p1/r1/r2) was burnt up, but it is just an artifact of the cellphone camera. Whew :)

Oh, and MCM tech support is working with me to figure out what is up. I'll post if we come up with anything.

drgeoff
Posts: 9767
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Re: Raspberry Pi doesn't stay powered up for long.

Tue Nov 27, 2012 10:36 am

Disconnect wrote: Back sticker is "FNXM121111620" (serial number?) and board label is "E234156 SL-M RU94V-0 1238".
I'm fairly certain that "FN" denotes a Farnell RPi.

rockline
Posts: 1
Joined: Tue Nov 27, 2012 6:35 pm
Location: UK

Re: Raspberry Pi doesn't stay powered up for long.

Tue Nov 27, 2012 6:39 pm

Received mine last week from RS. Number on the back says E4612RS2V13B1.0 as well, and same issue, after at the most 5 minutes it turns itself off.

Has anybody sent it back and if so, have you received a replacement which was working?

Ralle1980
Posts: 4
Joined: Tue Nov 27, 2012 9:57 pm

Re: Raspberry Pi doesn't stay powered up for long.

Tue Nov 27, 2012 10:01 pm

I also received a "Crashberry Pi" (E46...) last week after waiting half a year :(
Contacted RS by mail, but got no answer yet...

Raspandi
Posts: 1
Joined: Tue Nov 27, 2012 11:29 pm

Re: Raspberry Pi doesn't stay powered up for long.

Tue Nov 27, 2012 11:38 pm

+1
Months of waiting. Received two days ago. Four new SD-Cards bought. Three new Powersupplies too. Two days searching and trying. Then found this thread...
E4612RS2V13B1.0
Very dissappointing
:(

dastasha
Posts: 12
Joined: Tue Nov 06, 2012 6:53 am

Re: Raspberry Pi doesn't stay powered up for long.

Wed Nov 28, 2012 8:02 am

Has anybody sent it back and if so, have you received a replacement which was working?
Sent mine back - returns form is to be found at
http://authenticate.rsdelivers.com/stat ... turns.aspx

Have been advised of a 10-14 day turnaround once the part is received by RS

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