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Contact phone number for subscriptions?

Posted: Sat Jul 06, 2019 10:42 am
by BlackKnight_UK
Is there a phone number I can call regarding my subscription?

I've emailled support twice in the last week and got no reply.

My July #83 issue hasn't arrived, and according to my account screen the it isn't due to be despatched until 23rd July, whereas all the other issues are due on 2nd.

Other people have already received their copes, why is mine so late?

Re: Contact phone number for subscriptions?

Posted: Sat Jul 06, 2019 11:25 am
by DougieLawson

Re: Contact phone number for subscriptions?

Posted: Mon Jul 08, 2019 11:40 am
by BlackKnight_UK
Thanks.

Unfortunately it didn't help, they can't access my account for some reason.

Re: Contact phone number for subscriptions?

Posted: Fri Jul 19, 2019 2:38 pm
by tuxcoder
Did you ever get your July issue? I still have gotten no response from their support team, after a total of 3 emails to them. :x

I'm in the US and would prefer to not have to place an international call if I can help it.

Re: Contact phone number for subscriptions?

Posted: Thu Jul 25, 2019 9:48 pm
by BeeryChisels
I've lost count of how many of my subscribed-for MagPi magazines have gone missing. I'm getting fed up of having to complain every dratted month, plus I miss out on special offers, free draws, etc. Trouble is round here there's no other way of getting them. Reading them on the www is nowhere near as good as having the paper magazines - its bad enough trying to get two non-consecutive pages open on the screen simultaneously, let alone two pages from two different magazines. And if I want a paper copy of an article the cost of printer ink becomes prohibitive very quickly.
Yours, Cheesed Off of Cheadle

Re: Contact phone number for subscriptions?

Posted: Fri Jul 26, 2019 9:29 am
by robthez
Hey folks - if you're having trouble emailing magpi@subscriptionhelpline.co.uk then please drop us a line at the official email of magpi@raspberrypi.org and we can try and help you out!

Re: Contact phone number for subscriptions?

Posted: Fri Sep 06, 2019 4:19 pm
by dockie71
where can i get subscription for Canada? thanks