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by Roalush
Sun Jun 24, 2012 3:59 pm
Forum: General discussion
Topic: Farnell Shipping
Replies: 50
Views: 9415

Re: Farnell Shipping

Does anybody know what is the lead time if I ordered from farnell on May 16th (registered Feb 29th invited on May 16th)?
by Roalush
Fri Jun 22, 2012 10:16 pm
Forum: General discussion
Topic: Official consumer support in the UK
Replies: 9
Views: 1210

Re: Official consumer support in the UK

That's weird. You say you ordered on May 16th and you were charged on May 16th? As far as I know that really shouldn't have happened. Ordering on May and I wouldn't expect you to get you Pi (and therefor not be charged) until some months later as there is a massive queue of people who ordered befor...
by Roalush
Fri Jun 22, 2012 6:52 pm
Forum: General discussion
Topic: Official consumer support in the UK
Replies: 9
Views: 1210

Re: Official consumer support in the UK

I placed an order with RS on May 16th, order No 739x, and did not get it until now. I've sent an email to Mike from RS on June 6th, he got back to me and told me he will check what happened with my order. Since then I've heard nothing from him. I've sent two more emails since and got no response. I...
by Roalush
Fri Jun 22, 2012 8:10 am
Forum: General discussion
Topic: Official consumer support in the UK
Replies: 9
Views: 1210

Re: Official consumer support in the UK

Thanks!

I hope I won't need it.
by Roalush
Fri Jun 22, 2012 7:48 am
Forum: General discussion
Topic: Official consumer support in the UK
Replies: 9
Views: 1210

Official consumer support in the UK

I placed an order with RS on May 16th, order No 739x, and did not get it until now. I've sent an email to Mike from RS on June 6th, he got back to me and told me he will check what happened with my order. Since then I've heard nothing from him. I've sent two more emails since and got no response. Is...
by Roalush
Sat Jun 16, 2012 11:06 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

23.03.12- Registered on RS for a Pi Various "we haven't forgotten you but your order is in a queue the length of the Great Wall of China" emails blah blah blah.. 16.06.12- Given a unique code number, directed to a site where the table reveals: I will probably get the order invite on 21st june, foll...
by Roalush
Thu Jun 14, 2012 5:16 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

I don't understand why RS didn׳t use an automated tracking system. Why waste expensive human resource on something a computer can do better and faster (and cheaper)?
I think that people are kept in the dark for no reason at all by both RS and Farnell.
by Roalush
Thu Jun 14, 2012 10:17 am
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

Maybe if I've waited a day or two and ordered on the 17th or 18th, I would have gotten mine too like everybody else.

Even mike from RS who promised to check on my order, did not get back to me after a week.

Well... I give up. Had enough.
by Roalush
Mon Jun 11, 2012 4:02 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

29/2/2012: submitted interest on RS site 18/5/2012: ordered the Pi + eu power adapter. dispatch estimate expected within 3 weeks (toFrance ) . Order number 156xx 08/6/2012: Mailed Mike@RS : said that my pi will be shipped on June 11th 11/6/2012: DHL notification (package just been sent) Delivery wi...
by Roalush
Fri Jun 08, 2012 4:36 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

ThomasPRoberts wrote:Ditto, mike has been very helpful and prompt in communication.

He just let me know that I should expect postage on Monday and with me on Tuesday.
Just hope that I don't have the same trouble as you yorkshiregrump, as i'm Leeds too.
Did he give you a tracking number?
by Roalush
Fri Jun 08, 2012 1:02 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

qiou wrote:Emailed Mike too.
Mike@RS wrote:We are running slightly behind schedule on delivery, so it’s likely that you’ll receive your Raspberry Pi early next week
I'll keep up to date in this thread if I got more news about my order.
What did he mean, arrive or dispatch?
by Roalush
Fri Jun 08, 2012 10:54 am
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

The only reason I can think of for this to happen, is that they have several teams handling orders, some handling orders faster than others.
by Roalush
Fri Jun 08, 2012 8:59 am
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

29/02/2012 : Registered interest 16/05/2012 : mail from RS to order 16/05/2012 : order confirmation 739X (dispatch expected within 7 days) 05/06/2012 : Still no Pi. I emailed Mike from RS 2 days ago, he got back to after an hour saying he'll check up on my order - no news yet. I guess they don't ha...
by Roalush
Tue Jun 05, 2012 8:42 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

29/02/2012 : Registered interest
16/05/2012 : mail from RS to order
16/05/2012 : order confirmation 739X (dispatch expected within 7 days)
05/06/2012 : Still no Pi.

Not Fair!

If someone from RS is reading this I would appreciate some help.
by Roalush
Sat Jun 02, 2012 9:02 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

No. Just the PI
by Roalush
Sat Jun 02, 2012 8:02 pm
Forum: General discussion
Topic: Invitation to order from RS
Replies: 575
Views: 93280

Re: Invitation to order from RS

Ordered on may 16th, order No. 73xx. As I understand from the posts here I should have gotten at least a dispatch email. Nothing yet.
What can be the reason for that? Anybody else in the same situation?

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