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by tuxcoder
Fri Jul 19, 2019 2:38 pm
Forum: The MagPi
Topic: Contact phone number for subscriptions?
Replies: 6
Views: 3871

Re: Contact phone number for subscriptions?

Did you ever get your July issue? I still have gotten no response from their support team, after a total of 3 emails to them. :x

I'm in the US and would prefer to not have to place an international call if I can help it.
by tuxcoder
Wed Jul 17, 2019 1:25 pm
Forum: The MagPi
Topic: Problems with subscription in U.S.
Replies: 2
Views: 1560

Re: Problems with subscription in U.S.

I'm out of ideas. July is now more than halfway through, and I never received this month's issue that I paid for. My MagPi support ticket has been open for almost 2 weeks, with not one single response. I've even sent two separate follow-up emails during the two weeks. I guess my last hope is that so...
by tuxcoder
Fri Jul 12, 2019 7:12 pm
Forum: The MagPi
Topic: Problems with subscription in U.S.
Replies: 2
Views: 1560

Problems with subscription in U.S.

Hello, I know there were problems in the transition to directly handling U.S. subscriptions last year, but ever since that happened, I have not reliably received my monthly issues. The shipping notification emails are also spotty -- I receive them for some months and not for others (and I don't thin...
by tuxcoder
Tue Jan 15, 2019 9:25 pm
Forum: The MagPi
Topic: Subscription ended with no reminder
Replies: 7
Views: 2295

Re: Subscription ended with no reminder

The same thing happened to me, but as a US subscriber it turned out to be worse than some simple glitch. Apparently "IMS" (International Media Services) is no longer the middleman on these subscriptions. There's a bunch of strange circumstances surrounding IMS and their handling, the details of whic...

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