What communication would you like? A blog post. Probably some tweets. Plus an update to the original PoE hat launch blog pointing to the new blog post. We've told everyone there is a problem In a forum thread, if they happen to find it. If the TV hat had been launched with a comment in the forums t...

jamesh wrote: ↑

Wed Sep 12, 2018 12:28 pm

We'll be publishing a blog post soon

Seven weeks to the day since that blog post was coming soon.

Nice to know it's still coming soon, so if present trends continue I guess we're looking at the 19th of December. PoE christmas decorations, everyone?

So the 'version 1' hats will be fixed by adding a new board to them, and then there'll be a 'version 2' that doesn't need the extra board?

Or will PoE hats for the foreseeable future be the v1+fix design?

Or possibly the Foundation could just make it as easy as possible, rather than sticking to the 'bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying Beware of the Leopard' approach and expecting everyone else to work it out. This obviously isn't a secret, ther...

A Google search for "raspberry Pi PoE HAT overcurrent" Oh, come on - there's no way anyone can run that search until they not only know there's a problem, but something about the specific nature of the problem. Someone who just wants a hat and has no idea why they're out of stock most places isn't ...

Sure, I think everyone gets that. That's all totally fine. The problem is that there isn't a blog post (and tweets etc.) simply saying what you've said here - there's a problem, sales are suspended, there will be a fix, it'll be a few weeks. There's no disagreement about the actual issue, just wheth...

We have investigated, we have a fix, the fix is being implemented. That the entirety of what blog post could say.

Yes, and that would be helpful. People who haven't realised there's a problem at all don't know any of those things.

And my point is that y'all should not wait for them. Plenty is known already to post a "Hey, the PoE hats aren't on sale while we investigate" holding position, and that would be enough to help right now. The silence is misleading. Edit - just to be clear, the plural 'you' there is because I appreci...

So i've just had a brief exchange with someone on Twitter in the replies to the TV hat thread who was wondering why the PoE hats were constantly 'out of stock' - they hadn't heard either.: https://twitter.com/__Plasma__/status/1052895309444108289 The continued lack of a blog post on this is causing ...

Interesting - I hadn't realised that people didn't know there as a problem. I might be in a slightly unusual situation because I'd not been following this all that closely - I remember the original announcement, didn't have PoE switches at the time, have since got some for other kit, then thought "...

Nice; I think that will help. So far it hasn't been really obvious that there's 'a thing' going on at all; it wouldn't exactly be unprecedented for a newly released Foundation product to actually just sell out of stock through simple popularity; it took me a while between firstheading over to Pimoro...

I can appreciate not wanting to say anything misleading, but IMO you could really do with some sort of stop-gap status update, even if only an update to the existing launch announcement post. At the moment the most up to date easy to find statements in the Foundation's official looking channels (i.e...

Try reading the topic and it's replies by the engineers. You mean like the ones from a few weeks back promising a blog post with the potential DIY fixes 'soon'? Because as far as I can see the only post about the PoE Hat on the blog is the launch announcement (which hasn't been updated), and the ne...